We're on the ground and ready to help

Please check this page during major weather events to find on the ground support.

Locations

Our team will be available in North Queensland to assist customers impacted by recent storms and flooding.

QLD | ICA Community Town Hall

Registration for the townhall is essential. Attendees are encouraged to book via the ICA website.

Ingham

Address

Hinchinbrook Shire Hall

25 Lannercost Street
Ingham QLD 4850

Times

5pm – 8pm
Thursday 6 March

REGISTER HERE

QLD | Recovery Centres

Cardwell

Address

Cardwell Community Hall

Cnr Brasenose and Gregory Streets
Cardwell QLD 4849

Times

9am – 4pm
Monday to Friday

Ingham

Address

Ingham Tafe

74 Townsville Road
Ingham QLD 4850

Times

9am – 4pm
Monday to Saturday

Mission Beach

Address

Mission Beach Progress Hall

53 Porter Promenade
Mission Beach QLD 4852

Times

9am – 4pm
Tuesday, 4 – Wednesday, 5 March

Tully

Address

Tully QCWA Hall

5 Plumb Street,
Tully QLD 4854

Times

9am – 4pm
Thursday, 6 – Friday, 7 March

QLD | Disaster Response Mobile Hubs

 

Cardwell

Address

Cardwell Community Hall

Cnr Brasenose and Gregory Streets
Cardwell QLD 4849
(adjacent to hall)

Times

9am – 4pm
Monday to Friday

Please note these locations and opening times are subject to change – please refer back to this page for current information.

Other Ways to Stay Updated

Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos via Shannons Online Services. If you need help getting registred please email our dedicated support team homeclaimsdigitalsupport@shannons.com.au.

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