We're on the ground and ready to help
Please check this page during major weather events to find on the ground support.
Locations
Far North Queensland
Our team will be available in Far North Queensland to assist customers impacted by Tropical Cyclone Jasper.
Southeast Queensland
Our team will be available in Southeast Queensland to assist customers impacted by the Christmas and New Years 2023 storms.
Please note these locations and opening times are subject to change – please refer to this page for current information.
Other Ways to Stay Updated
Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos via Shannons Online Services. If you need help getting registred please email our dedicated support team homeclaimsdigitalsupport@shannons.com.au.