We’re receiving a high volume of claims due to the recent severe weather, but rest assured we’re here to help.
Our claims team is on the ground and ready to speak to customers in person. View times & locations or make a claim.
We’re receiving a high volume of claims due to the recent severe weather, but rest assured we’re here to help.
Our claims team is on the ground and ready to speak to customers in person. View times & locations or make a claim.
Need to make a claim? It’s ok, that’s why you have insurance. Lodging or tracking a claim is quick and easy.
the claim relates to
Choose how you would like to make a claim
It’s quick, simple and convenient. You can lodge your claim online, 24 hours, 7 days a week.
Don’t worry if you don’t have all the information right now, we will reach out for any additional information including photos and documents if we need them.
You can call Shannons 24 hours a day, 7 days a week and speak with our passionate team.
Shannons gives you the option to choose your own repairer or it can manage the repair process for you.
If you want to choose your own repairer, please contact us using webchat (available via Claim Online) or call 13 46 46 to talk to a claims specialist.
Or let Shannons take care of the process for you and arrange a suitable repairer from the list of Preferred Repairers. To book your repair, lodge an online claim to get started.
You can track the progress of your claim online using Shannons Online Services or you can speak to someone in our claim centre Monday to Friday 8am – 7pm AEST/AEDT and Saturday and Sunday 8am – 5pm AEST/AEDT by calling 13 46 46.
We’ll check out your car to assess the damage.
All sorted, you're back on track
Choose how you would like to make a claim
It’s quick, simple and convenient. You can lodge your claim online, 24 hours, 7 days a week.
Don’t worry if you don’t have all the information right now, we will reach out for any additional information including photos and documents if we need them.
You can call Shannons 24 hours a day, 7 days a week and speak with our passionate team.
Shannons gives you the option to choose your own repairer or it can manage the repair process for you.
If you want to choose your own repairer, please contact us using webchat (available via Claim Online) or call 13 46 46 to talk to a claims specialist.
Or let Shannons take care of the process for you and arrange a suitable repairer from the list of Preferred Repairers. To book your repair, lodge an online claim to get started.
You can track the progress of your claim online using Shannons Online Services or you can speak to someone in our claim centre Monday to Friday 8am – 7pm AEST/AEDT and Saturday and Sunday 8am – 5pm AEST/AEDT by calling 13 46 46.
We’ll check out your bike to assess the damage.
All sorted, you're back on track
Choose how you would like to make a claim
Shannons Claim online is an easy way to make a claim at your own time and pace.
Once your online claim is lodged we will contact you within 2 business days to advise you what happens next.
You can call Shannons 24 hours a day, 7 days a week and speak with our passionate team.
You can track the progress of your claim online using Shannons Online Services or you can speak to someone in our claim centre Monday to Friday 8am – 7pm AEST/AEDT and Saturday and Sunday 8am – 5pm AEST/AEDT by calling 13 46 46.
If we need to, we'll check out your home or contents to assess the damage.
All sorted, you're back on track